Question 1

Does my Jackson County First expire?

Accepted Answer

While this card does not expire, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months of inactivity. Use the card to restart the clock and avoid inactivity fees.

Question 2

What fees are associated with my card?

Accepted Answer

When purchasing, there's a $1.00 + 5% eDelivery fee. For card usage, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months without card usage. The card never expires.

Question 3

Where can I check my Jackson County First balance?

Accepted Answer

Simply enter your 16-digit card number above and click 'Check Balance'. You can find your card number on the front of your Jackson County First or in the email you received or on your printed card.

Question 4

Can I use the same Jackson County First at multiple locations?

Accepted Answer

Yes! As long as there is a remaining balance, the card may be used at any participating Jackson County First location. Your card works across all participating businesses until the balance is depleted.

Question 5

Will my Jackson County First work anywhere?

Accepted Answer

The card can only be used at participating Jackson County First businesses. It cannot be used with third-party delivery services like Grubhub or DoorDash. Visit our business directory to see all participating locations—more are added every day!

Question 6

What do I do if my Jackson County First is declined?

Accepted Answer

Your card may be declined if: (1) you entered incorrect card information, (2) you have insufficient balance, (3) you're trying to use it at a non-participating business, or (4) you're attempting to use it with a third-party delivery service. Please verify your card details and ensure you're shopping at a participating Jackson County First location.

Question 7

Will my payment automatically deduct from the card if I don't have enough to cover my entire balance?

Accepted Answer

No. If your purchase exceeds your card balance, you'll need to split the payment. The business will first charge your Jackson County First for the available balance, then you'll pay the remaining amount with another payment method (credit card, cash, etc.).

Question 8

How is the digital Jackson County First redeemed?

Accepted Answer

Save your Jackson County First to your Apple- or Google-Wallet and simply tap-to-pay. You can also use the Yiftee app (available at the Apple App Store) to store your Yiftee cards and access current card balances. If you do not use Apple- or Google-Pay, merchants can redeem your card by manually entering your 16-digit card code into their POS or terminal system, just like entering a credit card number. The card CANNOT be swiped - it must be keyed in manually. Show your card code (from email or printout) to the cashier at checkout.

Question 9

Are physical cards an option?

Accepted Answer

No, there are no plastic cards available. Your Jackson County First is digital-only and delivered via email. You can print it on paper if you prefer to have a physical copy to present at checkout.

Question 10

Can refunds be provided to my Jackson County First?

Accepted Answer

Yes! Just as refunds would be applied to your credit card, they can also be applied back to your Jackson County First, increasing your available balance.

Question 11

What if I lose my card or it gets stolen?

Accepted Answer

Unfortunately, lost or stolen cards cannot be replaced. Treat your Jackson County First code like cash and keep it secure. We recommend saving the email/text with your card code in a safe place.

Question 12

Can I check my Bob Poynter Family of Dealerships gift card balance here?

Accepted Answer

If you have a Jackson County First Card that you used or plan to use at Bob Poynter Family of Dealerships, you can check your balance on this page. Enter the 16-digit card number from your Jackson County First Card email or printout. The Jackson County First Card is accepted at Bob Poynter Family of Dealerships and over 20 other local businesses in Seymour.

Question 13

Can I check my Humble Joe's Coffee Co.  gift card balance here?

Accepted Answer

If you have a Jackson County First Card that you used or plan to use at Humble Joe's Coffee Co. , you can check your balance on this page. Enter the 16-digit card number from your Jackson County First Card email or printout. The Jackson County First Card is accepted at Humble Joe's Coffee Co.  and over 20 other local businesses in Seymour.

Question 14

Can I check my Jackson County Chamber gift card balance here?

Accepted Answer

If you have a Jackson County First Card that you used or plan to use at Jackson County Chamber, you can check your balance on this page. Enter the 16-digit card number from your Jackson County First Card email or printout. The Jackson County First Card is accepted at Jackson County Chamber and over 20 other local businesses in Seymour.

Question 15

Can I check my Kay's Kafe  gift card balance here?

Accepted Answer

If you have a Jackson County First Card that you used or plan to use at Kay's Kafe , you can check your balance on this page. Enter the 16-digit card number from your Jackson County First Card email or printout. The Jackson County First Card is accepted at Kay's Kafe  and over 20 other local businesses in Seymour.

Question 16

Can I check my Marcia J Monroe, O.D., Inc gift card balance here?

Accepted Answer

If you have a Jackson County First Card that you used or plan to use at Marcia J Monroe, O.D., Inc, you can check your balance on this page. Enter the 16-digit card number from your Jackson County First Card email or printout. The Jackson County First Card is accepted at Marcia J Monroe, O.D., Inc and over 20 other local businesses in Seymour.

Question 17

Can I check my Greemann's Furniture gift card balance here?

Accepted Answer

If you have a Jackson County First Card that you used or plan to use at Greemann's Furniture, you can check your balance on this page. Enter the 16-digit card number from your Jackson County First Card email or printout. The Jackson County First Card is accepted at Greemann's Furniture and over 20 other local businesses in Seymour.

Question 18

Can I check my Hearts Desire Gift Shop gift card balance here?

Accepted Answer

If you have a Jackson County First Card that you used or plan to use at Hearts Desire Gift Shop, you can check your balance on this page. Enter the 16-digit card number from your Jackson County First Card email or printout. The Jackson County First Card is accepted at Hearts Desire Gift Shop and over 20 other local businesses in Seymour.

Question 19

Can I check my Jackson County Visitor Center gift card balance here?

Accepted Answer

If you have a Jackson County First Card that you used or plan to use at Jackson County Visitor Center, you can check your balance on this page. Enter the 16-digit card number from your Jackson County First Card email or printout. The Jackson County First Card is accepted at Jackson County Visitor Center and over 20 other local businesses in Seymour.

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